FAQs
Frequently Asked Questions
At Pup-E-Tails, we offer a complete range of grooming services for pets, including:
- Bathing and Blow-Drying
- Breed-Specific and Custom Haircuts
- De-shedding and Undercoat Removal
- Nail Trimming and Paw-Pad Care
- Ear Cleaning and Teeth Brushing
- Spa Add-Ons
- Flea and Tick Treatment
At Pup-E-Tails, we go beyond basic training and provide a boutique grooming experience where:
- Every pet is treated like family
- Our groomers are certified, experienced and passionate
- We use premium, skin-safe shampoos and conditioners
- Appointments are one-on-one and never rushed
- We love to pamper your pets by offering spa treatments
Most pets benefit from professional grooming every 4 to 6 weeks but this can further depend on the following factors:
- Breed and coat type
- Skin sensitivity or allergies
- Activity level and lifestyle
- Time of year - Heavier grooming in spring/fall
A full grooming session for your pet at Pup-E-Tails includes:
- Warm bath with skin-specific shampoo and conditioner
- Breed- specific haircut or custom trim
- Nail trim, ear cleaning, and gland expression
- Teeth cleaning
Before the appointment:
- Make sure your dog has had a potty break
- Let us know about any health issues, allergies or behavioral problems
- Avoid feeding a large meal right before
- No need to bathe- we will take care of everything!
A grooming session typically lasts between an hour to two hours depending on yours dog’s :
- Size
- Coat length and thickness
- Temperament and behaviour
- Type of haircut or services requested
Yes, we make the whole process seamless for our clients. Though we recommend pre-booking appointments for personalized attention, if you walk in, you will be most welcome for nail-trims and quick touch-ups, depending on how busy we are.
Booking is a cake walk. You can:
